Industry Solutions

Financial Services

At Gemma, we have more than 15 years of experience serving some of North America’s largest banking, insurance, and financial services clients, and have experience selling and supporting the following products:

  • Core banking accounts
  • Credit card balance protection services
  • Credit card management, promotions, activations
  • Ancillary card solutions
  • Lending products
  • Merchant and B2B products


At Gemma, we provide services for some of North America’s largest insurance organizations, and have experience providing the following products:

  • Life Insurance
  • Health Benefits, Death and Disability and Travel Insurance
  • General Insurance and Warranty Products
  • Extended Warranty

We have both licensed and unlicensed agents who provide our clients with an end-to-end solution for insurance product support and sales.

Telecommunication Services

We are experienced at providing a full-suite of telecommunication products and services to both retail and business customers.


Gemma has experience providing helpdesk support, customer care, and online/call support for retail sales and e-commerce. Our call-recording and verification capabilities will ensure your customers are serviced in a friendly, efficient, and consistent manner that best reflects your brands.

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Locations in Toronto, Montreal and Reno

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